Refund policy

All sales are final. Due to the one-of-a-kind nature of our pre-owned luxury items, we do not accept returns, exchanges, or issue refunds or store credit on any purchase.

We encourage all customers to carefully review product photos, descriptions, and condition details before completing a purchase. If you have any questions about an item, please contact us at info@soldilux.com before placing your order.

Damages and Issues: Please inspect your order upon delivery and contact us immediately at info@soldilux.com if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Order Cancellations: All orders are final once placed and cannot be canceled.

The above no-returns policy does not apply to items that fail authentication — see our Authenticity Guarantee for details.

For any questions contact us at the below:

Soldi
400 Alton Road
Miami Beach, FL 33139
Phone: (305) 432-0845
Email: info@soldilux.com